Payment Policy

Last updated: 2 September 2026

This Billing Terms and Conditions document outlines the payment and billing practices for Velmario a trading name of Supvitals LLC. It should be read alongside our Terms of Service and Returns & Refund Policy.

1. Accepted Payment Methods

We offer a range of secure payment options to provide a smooth and convenient checkout experience. Available payment methods are displayed at checkout and may include:

Credit & debit cards: Visa, Mastercard, American Express, Discover, and other supported card networks
Digital wallets: Apple Pay, Google Pay, and Shop Pay where available
Other payment options: Additional payment methods may be offered at checkout depending on your location and eligibility

All prices and payments on Velmario are processed in U.S. dollars (USD).

2. Payment Processing

Payment must be completed in full at the time of purchase.
Orders are not processed or dispatched until payment has been successfully received.
If a payment is declined, fails, or cannot be authorized, the order will not be confirmed.

3. Pricing & Currency

All prices displayed on our website are in U.S. dollars (USD).
Prices may change from time to time without prior notice.
Any applicable taxes or other charges will be displayed at checkout before you complete your purchase.
Our current standard shipping option is free within the United States, as described in our Shipping Policy.

4. Secure Payment Processing

Our checkout uses secure encryption and trusted payment providers to help protect your payment information.
Payment information is processed by the applicable payment provider. We do not store your full credit or debit card details on our own systems.

5. Refunds & Chargebacks

Refunds are processed in accordance with our Returns & Refund Policy.
If you have a question or concern regarding an order or payment, please contact us first at support@velmario.com so we can review the matter and assist you.
Where a payment or charge is valid, we reserve the right to provide information and supporting documentation to the relevant payment provider in response to a disputed charge or chargeback.

6. Fraud Prevention

We reserve the right to hold, review, or cancel an order that we reasonably believe may involve fraud, unauthorized activity, or payment misuse.
For certain orders, we may request additional information or verification before processing the order.
If an order cannot be reasonably verified, we may cancel the order and issue any applicable refund to the original payment method.